Emperex customers can enter support requests directly into WonderDesk for automated support call reporting and tracking.
If this is your first time using WonderDesk, please use the “sign up here” link below to create a user id.
Click Here for Technical Support Contact Information
FAQ NOTE: If you plan to migrate a catalog from one node to another, make sure the original catalog does not have any approvals pending. See our FAQ #54 for more information.
Emperex recommends that you run RMSWATCH weekly. Check our RMSWATCH FAQ in this on-line Help Desk to see our latest update on this.
If you have any suggestions for additional content, please contact Support.
Current Product Releases PrimeCode V3.5.7
RMS D20.15
Additional product release information is available in the Client Zone section of our website.
(Client Zone)
[Please Note: Your password for the Client Zone and your password for Help Desk may not be the same.] If you have forgotton your password for the Help Desk, click the "Forgot your password? - Click here" link on the login screen to obtain a temporary password. You may then select Customers | My Info from the menu to update your profile and personalize your password.
