RTLX Reactor Overview
RTLX Reactor is a real-time, highly integrated transaction
/ payments monitoring WEB Browser solution that ensures BASE24
and BASE24-eps ATM/POS systems are always at their highest
level of availability. RTLX also incorporates NonStop EMS alert,
generic log file, JMX and XML monitoring.
RTLX Reactor Technology
RTLX Reactor is a module of the long established Sentra
solution (for centralized management of messaging systems).
RTLX will maintain a centralized database of transaction
data from one or more BASE24 nodes and analyze the information
in real-time. The outcome of the analysis will be service
level alerts, charts depicting the behaviour of nominated
metrics and management reports to help set and achieve business
objectives for the BASE24 world.
RTLX Reactor transaction analyzer is a Windows based solution
for ATM / POS and EMS alert monitoring providing the visual
tools to help;
- Optimize transaction SLAs
- Reduce ATM / POS / Switch network downtime
- Maximize resource utilization
- Track all transactions and associated data values
- Record all activity for auditing and reputation
After automatically deploying lean extraction clients
for specified EMS, ATM and POS transaction sources, RTLX then
provides four primary browser views and a number of sub-views
for monitoring that financial data and reporting on it in
RTLX delivers a single, integrated graphical Hypervisor view
(accessible via a Windows Browser) into your ACI BASE24
(and EPS) environments as well as Real-Time Dashboards, Complete
Transaction Query Screens and Management Information Reporting
(forget ENFORMs and green screens).
By providing real-time visibility of your entire network,
you can identify and respond to customer and system level
issues before they become widespread. This way, performance
and outage problems are not experienced by your retailers
(merchants) and domestic customers, minimizing complaints
from your customers and the other organizations that depend
on your live service availability.
The customizable Hypervisors, dashboards / charts delivered
in RTLX Reactor for ATM and POS transaction tracking offer
an immediate (and time comparative) analysis of transactions
at the lowest granular level, allowing you to drill-down to
uncover the root cause of issues. All TLF and PTLF data can
be analyzed in a way not previously available.
Historical reporting on metrics including transactions per
second, approval / denial rates, timeouts and response times
provides deep insight into device usage trends. Comparisons
of a current days to any past ones, enables comprehensive
Customized views can be set up to see current transactions
broken down by retailer (merchant) and card type as well as
provide key retailers (or other business partners) their own
secured customized view of their current transaction flow
broken down in a way they choose.
The RTLX transaction analyzer product also helps to ensure
reliability and reduce the costs of ATM downtime. RTLX simplifies
problem / incident management and resolution, protecting against
missing critical service level agreements (and documented
for auditing). This could save money and also ensure your
reputation in the market is maintained.
Suspicious transactions and transaction patterns can be identified,
with real-time graphical exception alerts generated when problem
transactions occur and pre-defined 'rules' are triggered.
All alerts can be relayed to Enterprise Managers using certified
code libraries, Mobile SMS and E-mail.
RTLX Reactor is based on the proven and successful Sentra
architecture which also includes XML monitoring for the ACI
Real-Time Feed Interface (Online Extract Interface - EE-SE415)
for monitoring EPS environments.